Privacy Policy

Information We Collect

We gather information that enables us to deliver a secure and personalised gaming environment. When you create an account or make use of our services, we collect details such as your full name, date of birth, residential address, email address and telephone number. Payment information, including bank account or card details, is also collected solely for the purpose of processing deposits, withdrawals and other financial transactions.

In addition to information you provide directly, our systems automatically record technical data every time you visit our platform. This includes your IP address, browser type and version, device operating system, pages visited, time spent on the site and referral sources. We use this data to understand how our service is used and to maintain its smooth operation.

Verification and Compliance Data

To meet regulatory obligations and prevent fraud, we may request additional documentation such as proof of identity, proof of address or source of funds information. This is only collected when necessary and is handled with strict confidentiality.

How We Use Your Information

Your personal data is used to create and manage your gaming account, process transactions securely, and provide customer support when needed. We also analyse usage patterns to improve our games, website functionality and overall player experience. Where you have given consent, we may send you personalised offers, bonuses and updates about new features that match your interests.

All marketing communications include a simple way for you to opt out at any time. We never use your information in ways that go beyond what is reasonably expected when using an online casino platform.

Sharing and Disclosure

We do not sell or rent your personal data to third parties for their own marketing purposes. Information may be shared with carefully selected service providers who assist us with payment processing, website hosting, fraud prevention, analytics and customer support. These partners are contractually required to maintain the same high standards of data protection that we uphold.

Disclosure may also occur where we are legally obliged to do so, for example to comply with requests from licensing authorities or to protect the integrity of our games and the wider gambling industry.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, maintain your logged-in status, analyse traffic and deliver a better gaming experience. Some cookies are essential for the platform to function correctly, while others help us understand which areas of the site are most popular.

You can adjust your cookie preferences through your browser settings. Please note that disabling certain cookies may limit your ability to use some features of our casino.

Data Security

We take the protection of your information very seriously and employ industry-standard security measures, including encryption, firewalls and access controls. Staff access to personal data is limited to those who need it to perform their roles, and all personnel are trained in data protection practices.

While we strive to maintain the highest possible level of security, no system can guarantee complete protection against every potential threat. We continuously review and update our procedures to keep pace with evolving risks.

Your Rights and Choices

You have the right to request access to the personal data we hold about you, to ask for corrections if any details are inaccurate, and to request deletion of your data in certain circumstances. You may also object to particular types of processing or ask us to restrict how we use your information.

To exercise these rights, simply contact our customer support team. We will respond to your request promptly and in line with legal requirements. Please note that we may need to retain certain information for regulatory or legitimate business purposes even after a deletion request.

Retention of Data

We keep your personal data only for as long as it is needed to fulfil the purposes outlined in this policy or to meet legal and regulatory obligations. Once it is no longer required, we ensure it is securely deleted or anonymised.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our services or legal requirements. The latest version will always be available on this page, and we recommend you review it periodically. Where changes are significant, we will make reasonable efforts to notify you directly.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to our support team through the live chat or email options available on our website. We are happy to provide clarification and assistance on any matter relating to your privacy.